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CUSTOMER SERVICE

Product Information
Equipment described and illustrated in the Medical Electronics ' catalog is subject to modification consistent with the latest trends, designs or other factors. While every effort has been made to ensure the accuracy of the information provided within this publication, Medical Electronics , Inc. reserves the right to correct any errors and/or omissions found herein.

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Questions or Comments
We value our customers' input, so we welcome any comments, questions or suggestions you might have. Question/Comments

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Placing Orders

For non-credit card orders, to order products not available through the website, if you have questions or need special assistance, you may contact a Customer Service representative Monday through Friday, 9:00 a.m. to 5:30 p.m . EST;
Customer Service: 1-866- MEDITRO
Fax: 305 994 9295
For business calls: 305 994 9294

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Order Form
You may also place orders by fax or mail, 24 hours a day / 7 days a week - a printable Order Form is available:
FAX: 305-994-9295
Mail orders to Medical Electronics, Inc., 10862 NW 27th ST, Miami, FL 33172

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Payment Methods
Only credit cards are accepted for online orders
Visa, MasterCard, Discover Card and American Express
Charges that are not disputed within 30 days are considered to be accurate and accepted. Payment terms are net 30. Overdue invoices are subject to the maximum allowable interest charges.
To use Checks/Money Orders, Purchase Orders orMedical electronics, Inc. Account, please contact a customer service representative.

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Shipping & Handling
The following only applies to U.S. Shipping & Delivery. All shipping charges are the responsibility of the purchaser and will be added to your invoice.

Shipping/Handling Charges

Same Day Shipping
Orders for stocked merchandise received by 12:00p.m. EST Monday through Friday will be shipped the same day via commercial ground carrier.

Rush Delivery
If you need an order right away, you may opt for next-day air or second-day air delivery.


All pricing represented on this site is "professional" pricing but is also available to the general public. If you have contract or specially negotiated pricing, please call customer service to place your order.
note: While every effort is made to ensure the accuracy of the pricing seen on this website, Medical Electronics, Inc. reserves the right to change prices without notice.

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Sales Tax & Exemptions
If the facility receiving the merchandise is in a state or locality that normally charges tax, and you are exempt from tax, please fax or mail a copy of your exemption certificate or resale certificate with your payment. Your sales tax will then be credited and exempted for all future orders.
Fax: 305 994 9295 or Mail: Medical Electronics , Inc. 10862 NW 27th St, Miami, FL 33172.

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Privacy Policy
At Medical Electronics , Inc. we respect your privacy. Whether you visit our web site, request information, place an order, or e-mail us, your personal information is handled with your privacy and security in mind.

Information Collection and Use
We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail and information volunteered by the consumer, such as survey and/or site registrations. We use cookies to store visitors preferences, record session information, record user-specific information on pages visited.

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor or to communicate regarding orders placed on-line. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Any customer or visitor information collected is not shared or sold to third parties. From time to time, we may use customer information for new, unanticipated, lawful, legitimate business purposes uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site as a notification to these changes.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by contacting us via e-mail, phone or fax. If you do not want to receive e-mail or mailings from us in the future, please let us know by contacting us via e-mail, phone or fax.

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Limited Product Warranty
Medical Electronics , Inc. warrants that all products shall be free from manufacturing defects for a period of one year from the date of shipment. OTHER THAN THE FOREGOING WARRANTY, MEDICAL ELECTRONICS , INC. MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER RELATING TO THE PRODUCT. Customer must notify MEDICAL ELECTRONICS, INC. of any manufacturing defect within five days of discovery of the defect. Upon a determination by MEDICAL ELECTRONICS , INC. that the product is defective, MEDICAL ELECTRONICS, INC. sole and exclusive obligation shall be to provide customer with a replacement product or a full refund of the purchase price, at the sole discretion of MEDICAL ELECTRONICS, INC., and to reimburse customer for any return freight costs. In no event shall MEDICAL ELECTRONICS, INC. be liable for any other costs or expenses including lost profits or direct, indirect, consequential, incidental or punitive damages. In the event the product includes a warranty card or extended warranty from the manufacturer, customer's sole recourse under such warranty shall be against the manufacturer. The warranty set forth herein shall govern all purchases, notwithstanding any inconsistent terms and conditions of customer's purchase order.

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Linking Your Account
As an existing customer of MEDICAL ELECTRONICS, INC. you have the option of linking your online account and receiving terms and special pricing (if applicable). Whether you have ordered from us before online or over the phone, all you need is your customer number to link your online account. If you don't know your customer number please contact customer server at: 305 994 9294
To go ahead and link your account click here!

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10862 NW 27th St, Miami, FL 33172 | Phone:305 994 9294 | Fax: 305 994 9295 |

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